Position Responsibilities

• Responsible for Sales and Marketing activities of the Company product.
• To create loyal relationships with new customers by identifying and fulfilling sales and value-add opportunities such as, cross sales & up selling.
• Identify and develop new business & market opportunity.
• Provide proactive support and consultation to the customers.
• Participate and facilitate product presentation and demonstration with visit customer’s place.
• Build good rapport through customer interactions.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.
• Backing ups for existing Tele-Sales Officer via follow up (in case of urgency).
• To follow up the payment with customer that lead by you via sending email, fax or phone.
• Pass customer to the appropriate Sales channel once onboarding completed.
• Negotiate / close deals and handling complaints or objections.
• Handle promotion activities including exhibition and road show.
• To enhance and improve existing distributing channel.
• Collaborate with team to achieve better results.